This Notice of HIPAA Privacy Policy describes how medical information about you may be used and disclosed by B Above  Services, LLC. and how you can get access to this information. Please review this document carefully. 


This Joint Notice is being provided to you on behalf of B Above Services, LLC. (“B Above Services” or the  “Company”) and the employees and practitioners that work at the Company with respect to services provided at  the Company (collectively referred to herein as “We” or “Our”). We understand that your medical information is  private and confidential. Further, we are required by law to maintain the privacy of “protected health  information” (or “PHI”) which includes any individually identifiable information that we obtain from you or others  that relates to your past, present or future physical or mental health, the health care you have received, or  payment for your health care. We will share PHI with one another, as necessary, to carry out treatment, payment  or health care operations relating to the services to be rendered at the Company. 


The following is a summary of your rights. A more detailed description of each right is also included in this document.

Get a copy of your paper or electronic health record. 

Request correction of your paper or electronic health record. 

Request confidential communication. 

Ask us to limit the information we share. 

Get a list of those with whom we have shared your information. 

Get a copy of this privacy notice. 

Choose someone to act for you. 

File a complaint if you believe your privacy rights have  been violated. 


You have some choices in the way that B Above Services uses and shares information as we: 

Tell family and friends about your condition. 

Provide disaster relief. 

Include your information in a hospital directory. 

Provide mental healthcare. 

Market our services. 

Raise funds. 



B Above Services may use and share your information as we: 

Treat you and coordinate your care. 

Run our organization. 

Bill for your services. 

Help with public health and safety issues. 

Do research. 

Comply with the law. 

Respond to organ and tissue donation requests. 

Work with a medical examiner or funeral director.

Address workers’ compensation, law enforcement, and  other government requests. 

Respond to lawsuits and legal actions. 


A Word About United States (U.S.) Federal and State Law  B Above Services may use, process, and disclose your PHI in accordance with U.S. law. U.S. federal and state laws require B  Above Services to protect your PHI and federal law requires us to describe to you how we handle that information. When federal  and state privacy laws are different and conflict, and the state law is more protective of your information or provides you with greater access to your information, then we will follow state law.



When it comes to your health information, you have certain  rights. This section explains your rights and some of B Above  Services Responsibilities To help you. 

Get an electronic or paper copy of your medical record

You can ask to see or get an electronic or paper copy of your medical record and other health information we have about you. If you would like, we also can send this information in either paper or electronic form to another person you  identify in your request. We will provide a copy or a summary  of your health information, usually within 30 days of your request. We May charge a reasonable, cost-based fee. 

Ask B Above Services to correct your medical record

You can ask us to correct health information about you that you think is incorrect or incomplete. 

We may say “no” to your request, but we will tell you why in  writing within 60 days. 

Request confidential communications 

You can ask us to contact you in a specific way (for example, home or office phone)or to send mail to a different address.

We Will Say “yes” to all reasonable requests. 

Ask B Above Services to limit what we use or  share 

You can ask us not to use or share certain health information for treatment, payment, or B Above Services’ operations. We are  not required to agree to your request, and we may say “no” if it would be harmful or compromise your care. 

If you pay for a service or healthcare item out-of-pocket in full, you can ask us not to share that information for the purpose of payment or our operations with your health insurer. We will say “yes” unless a law requires us to share that information. 

Get a list of those with whom we have shared  information 

You can ask for a list (accounting) of the times we have shared  your health information for six years prior to the date you ask,  who we shared it with, and why. 

We will include all the disclosures except for those about  treatment, payment, and healthcare operations, and certain  other disclosures (such as any you asked us to make). We will  provide one accounting a year for free but will charge a  reasonable, cost-based fee if you ask for another one within  12 months. 

Get a copy of this privacy notice 

You can ask for a paper copy of this notice at any time, even if  you have agreed to receive the notice electronically. B Above  Services will provide you with a paper copy promptly. 

Choose someone to act for you 

If you have given someone medical power of attorney or if  someone is your legal guardian, that person can exercise your rights and make choices about your health information. 

We will make sure the person has this authority and can act  for you before we take any action.


File a complaint if you feel your rights are  violated 

You can complain if you feel we have violated your rights  by contacting us. 

You can file a complaint with the U.S. Department of Health and Human Services, Office for Civil Rights  or visitingwww.hhs.gov/hipaa/filing-a 


We will not retaliate against you for filing a complaint.


We may contact you about your healthcare using the phone  numbers and email addresses that you provide us. This may  include using an automated phone dialing system, pre recorded or synthetic voice messages, texting, or email.  When we contact you in this manner, you will be given the  opportunity to opt out of receiving similar communications  going forward. 

Our messages may include, but are not limited to, information  about appointment reminders, discharge planning, billing,  prescription reminders, research opportunities, our products  and services, treatment alternatives, your general health, and  regulatory notices provided in lieu of first-class mail. Because  any texts and emails would not be encrypted, there is a risk  that someone else could read or access these messages. We  therefore take steps to limit the amount of protected health  information that they contain. If you do not wish to receive  these types of text or email messages, please let us know, and  we will honor your request. 



For certain health information, you can tell us your choices  about what we share. 

If you have a clear preference for how we share your information  in the situations described below, talk to us. Tell us what you  want us to do, and we will follow your instructions. In these cases, you have both the right and choice to tell us to:

Share information with your family, close friends, or  others involved in your care. 

Share information in a disaster relief situation. 

Include your information in a hospital directory.

If you are not able to tell us your preference, for  example if you are unconscious, we may go ahead and  share your information if we believe it is in your best  interest. We may also share your information when  needed to lessen a serious and imminent threat to  health or safety. 

In these cases we never share your information unless you  give us written permission: 

Marketing purposes.

Most sharing of psychotherapy notes. 


B Above Services does not sell or rent our  patients’ names or addresses to any organization  outside of B Above Services. 


We may contact you to provide information about our health related products or services that may be of interest to you, treatment alternatives and your general health. We may also contact you as part of our fundraising efforts. If you do not wish to be contacted for these reasons, please contact the Company to let us know of your request to opt out of these communications. 




How does B Above Services typically use or share your  health information? 

We typically use or share your health information in the  following ways: 

To treat you and coordinate your care

We can use your health information and share it with  other professionals who are treating you and to help  coordinate your care. 

Example: A doctor treating you for an injury asks another  doctor about your overall health condition. 

To run our organization 

We can use and share your health information to run our  practice, improve your care, and contact you when  necessary. We may also share health information with  another healthcare provider who has treated you, or to  your insurance company. This may be done when the  information is needed for healthcare operations of the  healthcare provider or the insurance company, such as  quality improvement activities, evaluations of healthcare  professionals, and state and federal regulatory reviews. 

Example: We use health information about you to manage  your treatment and services. 


To bill for your services 

We can use and share your health information to bill and get  payment from health plans or other entities. 

Example: We give information about you to your health  insurance plan so it will pay for your services.


How else can B Above Services use or share your  health information? 

We are allowed or required to share your information in other  ways—usually in ways that contribute to the public good, such  as public health and research. We have to meet many  conditions in the law before we can share your information for  these purposes.  

For more information, you can go to this online link:  www.hhs.gov/hipaa/for-individuals/index.html 

Help with public health and safety issues

We can share health information about you for certain situations such as: 

Preventing disease. 

Helping with product recalls. 

Reporting adverse reactions to medications. 

Reporting suspected abuse, neglect, or domestic violence.

Preventing or reducing a serious threat to anyone’s health  or safety. 

Do research 

We can use or share your information for health  research. Private-pay patients may be able to opt out  of the use or disclosure of your information for  research purposes. 

Comply with the law 

We will share information about you if state or federal  laws require it, including with the Department of  Health and Human Services if it requests to see that  we’re complying with federal privacy law. 

Respond to organ and tissue donation requests

B Above Services can share health information about  you with organ procurement organizations. 

Work with a medical examiner or funeral director

We can share health information with a coroner, medical  examiner, or funeral director when an individual dies. 

Address workers’ compensation, law  enforcement, and other government requests

B Above Services can use or share health information about  you: 

For workers’ compensation claims. 

For law enforcement purposes or with a law enforcement  official. 

With health oversight agencies for activities authorized by  law. 

For special government functions such as military, national  security, and presidential protective services. 



Certain other types of health information may have additional  protection under state law. For example, health information  about mental health, HIV/AIDS and genetic testing results is  treated differently than other types of health information under  certain state laws. To the extent applicable, B Above Services  would need to get your written permission before disclosing  these categories of information to others in many  circumstances. 



We are required by law to maintain the privacy and security  of your protected health information. 

We will let you know promptly if a breach occurs that may have compromised the privacy or security of your  information. 

We must follow the duties and privacy practices described  in this notice and give you a copy of it. 

We will not use or share your information other than as  described here unless you tell us we can in writing. If you tell  us we can, you may change your mind at any time. Let us  know in writing if you change your mind. 

For more information see:  



B Above Services can change the terms of this notice, and the  changes will apply to all information we have about you. The new notice will be available upon request, in our office, and on our website at www.baboveservices.org 



This notice applies to B Above Services entities  (collectively referred to as “B Above Services”). 

This notice also covers other healthcare providers that  come to B Above Services Facilities To care for patients (such as therapists, and other healthcare providers not  employed by B Above Services), unless these other  healthcare providers give you their own notice of  privacy practices that describes how they will protect  your PHI. 


If you want to file a complaint, express concerns, or further  inquire about the Company’s use or disclosure of health  information, please contact the Company Privacy Officer by  calling (317)-773-0500 or send an email to  grievance@baboveservices.org. You also may file a  complaint with the Secretary of the U. S. Department of  Health and Human Services. 


The Effective Date of this Notice is December 1, 2023.  



B Above Services complies with applicable Federal civil rights  laws and does not discriminate on the basis of race, color,  creed, religion, gender, marital status, sexual orientation,  gender identity or expression, veteran’s status, status with  regard to public assistance, national origin, disability, or age in  admission to, participation in, or receipt of the services and  benefits under any of its programs and activities.

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